Terms of Use

1. Terms

By accessing the website at https://primeresume.ai and all subdomains, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to use PrimeResume.ai for personal, non-commercial resume creation and optimization. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the source materials;
• Attempt to decompile or reverse engineer any software contained on PrimeResume.ai's website;
• Remove any copyright or other proprietary notations from the materials;
• Transfer the materials to another person or "mirror" the materials on any other server;
• Use automated systems, bots, or scripts to access the service in a manner that exceeds reasonable human use;
• Resell, redistribute, or commercially exploit the generated resume content without authorization.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by PrimeResume.ai at any time.

3. Fair Use Policy

PrimeResume.ai is intended for personal job search use. To ensure optimal service quality for all users and prevent abuse, we reserve the right to limit excessive or automated usage. Normal job search activity will never be affected by these measures.

If you have questions about usage limits or require accommodations for legitimate business purposes, please contact support@primeresume.ai.

4. Payments & Refunds

All payments are processed securely through Stripe. By purchasing a plan, you agree to the following:

• All sales are final. Due to the digital nature of our service, we do not offer refunds once a plan has been activated.
• Resume credits do not expire and can be used at any time.
• Prices are subject to change without notice, but changes will not affect already-purchased plans.

5. Disclaimer

The materials and AI-generated content on PrimeResume.ai are provided on an "as is" basis. PrimeResume.ai makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

We do not guarantee that AI-generated resume content will result in job interviews or employment. Resume success depends on many factors beyond the document itself, including qualifications, experience, and job market conditions.

6. Limitations

In no event shall IB Digital Solutions LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on PrimeResume.ai, even if PrimeResume.ai or an authorized representative has been notified orally or in writing of the possibility of such damage.

7. Accuracy of Materials

The materials and AI-generated content appearing on PrimeResume.ai could include technical, typographical, or content errors. PrimeResume.ai does not warrant that any of the materials on its website are accurate, complete, or current. You are responsible for reviewing and verifying all AI-generated content before use. PrimeResume.ai may make changes to the materials contained on its website at any time without notice.

8. Modifications

PrimeResume.ai may revise these terms of service at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service. We encourage you to review this page periodically for any changes.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Arab Emirates and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

1. Who We Are

PrimeResume.ai is an AI-powered resume optimization service operated by IB Digital Solutions LLC, a company registered in the United Arab Emirates. This Privacy Policy applies to information that we collect about you when you use PrimeResume.ai and all its subdomains.

2. Information We Collect

We collect information in the following ways:

Information You Provide

• Account Information: When you create an account, we collect your email address. You may optionally provide additional information like your name.
• Resume Content: The resumes you upload and the information contained within them, including work history, education, skills, and contact details.
• Job Information: Job titles and descriptions you provide for resume optimization.
• Payment Information: When you make a purchase, payment details are collected and processed by Stripe. We do not store your full credit card information.

Information Collected Automatically

• Usage Data: Information about how you interact with our service, including pages visited, features used, and actions taken.
• Device Information: Browser type, operating system, and device identifiers.
• Cookies: We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage patterns.

3. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our resume optimization services;
• Process your resume through AI models to generate optimized content;
• Process payments and manage your account;
• Communicate with you about your account, updates, and support requests;
• Analyze usage patterns to improve our service and develop new features;
• Detect and prevent fraud, abuse, and security issues;
• Comply with legal obligations.

4. Sharing Information

We do not sell your personal information. We share information only in the following circumstances:

Third-Party Service Providers

We use trusted third-party services to operate PrimeResume.ai:

• Payment processors: Process transactions securely; receive your payment information and email.
• Database and authentication services: Store your account data and resumes securely.
• Cloud infrastructure and hosting providers: Host and serve the website and application.
• Analytics services: Understand how users interact with our service.
• AI processing services: Generate and optimize resume content. Resume data is sent to AI APIs for processing.
• Document conversion services: Convert documents for PDF generation.

Legal Requirements

We may disclose information if required by law, court order, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Storage & Security

Your data is stored on secure servers provided by our cloud infrastructure partners. We implement industry-standard security measures including:

• Encryption of data in transit (HTTPS/TLS);
• Encryption of data at rest;
• Row-level security policies to ensure users can only access their own data;
• Regular security audits and updates.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Choices

You have several choices regarding your information:

• Account Deletion: You can request deletion of your account and all associated data by emailing support@primeresume.ai.
• Email Communications: You can opt out of promotional emails by following the unsubscribe link in any email or contacting support.
• Cookies: You can set your browser to reject cookies, though this may affect the functionality of our service.

7. Your Rights

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with data protection laws, you have certain rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate personal data.
• Deletion: Request deletion of your personal data.
• Portability: Request transfer of your data to another service.
• Objection: Object to our processing of your personal data.

To exercise any of these rights, please contact us at support@primeresume.ai.

8. Children's Privacy

PrimeResume.ai is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about these Terms of Use or Privacy Policy, please contact us:

Email: support@primeresume.ai

Company: IB Digital Solutions LLC
Shams Business Center, Sharjah Media City Free Zone
Al Messaned, Sharjah, UAE